Strategy
NSQR has developed its own laser-focused approach to Strategy, which cuts right through to the essential objective; winning.
You may have despaired of ever achieving the benefits of real Strategic Planning. You may have spent countless hours participating in boring white-board talks that have gone nowhere, or produced nothing but meaningless motherhood statements about “mission” and “customer-focus”.
This is emphatically not how NSQR does Strategy.
At NSQR, we have developed a Strategic Consulting Methodology which eliminates all non-essentials, and puts the spotlight on exactly those things which will make the greatest contribution to your ultimate success.
Note: This powerful program is only offered to select clients.
Consulting
What is the purpose of Consulting? It’s to share experience, and to contribute novel perspectives which will help move you closer to your goals. By bringing in another fresh set of eyes, by considering alternative approaches, you are able to break out of old patterns that are no longer working. Consultants can also help you change the dynamics in your organisation, offering a counter-weight to entrenched opposition.
What is Consulting not? Consulting is not just a different mode of employment. A permanent cadre of Consultants set up in your premises quickly loses their objectivity, independence and creativity, eventually becoming just another part of the problem. Consultants almost always begin with the motivation to achieve amazing results for their clients, but given enough time, even the best of them establish a routine, a “business-as-usual” approach to the assignment, and replace result-orientation with the goal of wracking up as many “billable hours” as possible.
At NSQR, we never allow ourselves to adopt a “business-as-usual” attitude with our clients. Our teams are skills-based, and are always results-oriented. We pull our teams when you are satisfied their work is done.
We do this, because we never want to be considered part of the furniture, or a “permanent fixture”. We feel we should be continuously earning the right to be on site, by discovering new value, by innovating, by suggesting powerful new synergies arising from your use of our services.
At NSQR, we want you to see us as always fresh, always offering new insights and always creating new opportunities.
Simulation
If there was a Business Award for “Most Neglected Technology of the Year” each year, “Business Simulation” would win it every year.
Sophisticated simulation technologies have existed for decades, and have only gotten better as time has gone on. It is perhaps the most powerful technique known for improving a business and its processes, yet so few businesses make use of it.
It is unthinkable for an aircraft or an automotive company to introduce an airplane or a car onto the market without simulating almost every aspect of its operation and performance. But billions of dollars are lost every year, needlessly, because companies large and small spend money on projects and programs without doing any modelling, beyond throwing together a few spreadsheet pages of speculative projections.
Modern simulation technology affords you the opportunity to test out your plans and programs well in advance of spending real money on them. For what eventually amounts to pennies in relative terms, you can avoid millions of dollars worth of project and process failures using simulation.
Spending the money to produce detailed simulations of your processes and programs is money well-spent, when you consider the cost of failure. Simulation should be regarded in the same category as insurance, in that it helps protect you from loss. But it is unlike insurance, in that money spent on simulation is not dead money – it can produce new insights and new discoveries that actually improve your chances of success, instead of merely underwriting your risk of failure. Simulations produced during the analysis and development process of your projects and your business planning become valuable corporate assets, which substantiate your business case, and actively assist you in the future management and optimisation of your operations.
NSQR can produce simulations to help you take a more “deterministic” approach to success, and reduce your risk of failure.
Streaming Analytics
NSQR uses Streaming Data Analytics at the core of its service offerings. We use real time streaming data in preference to static, legacy database systems.
Why? Because real time streaming data systems offer all of the benefits of conventional Database Systems, while additionally adding time as a fourth dimension. This dramatically expands the potential of everything that we do, and allows us to obtain value and insights that are simply impossible for static databases alone.
While static databases will always have their place, working with real time streaming data compels new approaches to solving classical business problems.
For example, where once, real time fraud detection costing millions could only be implemented by Banks and Credit Card companies, today, using the NSQR platform, any company can set up anomalous transaction detection services in a matter of days.
NSQR has simplified real time data analytics to the point where it is now affordable by almost any company. The potential for Streaming Analytics is almost limitless. Call us to discover how you can make the transition today.
Expert Systems
It is one thing to have the data you need, it is quite another to know what to do with it. This is where Expert Systems come into play.
Expert Systems are special software components, designed to help you make real time decisions with unparalleled speed, accuracy and consistency.
All of the rules that humans use to make objective judgements based on facts are distilled and encoded into the Expert System. These facts can then be forwarded to the Expert System, which then weighs and compares them. When the right combinations of facts are presented, these decisions are then triggered, and forwarded for action.
Expert Systems are used almost universally, in insurance companies, finance companies, healthcare, marketing and many more places where reliability and consistency is needed most.
Once again, what used to only be affordable by large companies has now been made available by NSQR to even small to medium-sized companies.
You may already have enough information flowing through your business now to begin considering what Expert Systems would most benefit your organisation. We can help you identify these opportunities.
Automation
Automation is the ideal outcome of the combination of Streaming Data Analytics and Expert Systems. Automation produces instant responses to real-time events without human intervention. This is the “holy grail” of almost all successful 21st Century businesses, and hardly needs any explanation.
NSQR now offers real time streaming analytics with custom process automation. Contact us now to find out how we can streamline your operations now.
Workflow Engines
For those processes which simply cannot be automated, NSQR offers “Workflow Engine” integration.
When real time events coalesce to prompt decisions by our Expert Systems, these decisions can be converted into tasks, which are then directed to the precise person and role in your organisation to handle it.
By adding “Workflow” to your business, you dramatically reduce the number of “lost” tasks, and reduce waiting times. For service organisations, this is indispensable.
Is your organisation a good candidate for the introduction of a Workflow Engine? Do your people do almost everything with email? Do jobs get stalled and left unmanaged when key people go away? Do you find yourself refereeing “he said/she said” disputes between staff and customers?
NSQR can help you introduce Workflow Process Management to your organisation.
Data Visualisation
As a Manager, you’re responsible for what goes on in your patch. So why do you so often feel like you don’t really know what is actually going on? Do you sometimes feel you’re the last person to find out when the wheels have come off? Are you always finding out about situations after it’s already too late to do anything about it?
It doesn’t have to be this way. You don’t have to be the last to know. You don’t have to find out about the latest crisis after it’s too late to avert it. Stop flying blind. Get yourself a Dashboard!
At NSQR, we can not only provide you with Streaming Data Analytics, we can provide you with real time visualisation of what the heck is going on in the department you’re striving to manage. In some circumstances, with the right algorithms, its even possible to get advance warning before the proverbial hits the fan.
The right Dashboard can give you a 30,000 foot view of your entire sphere of operations, all your KPI’s your key factors, your SLA’s, whatever you need to track.
What if 30,000 feet is too high? You can drill in to see the exact inputs that went into those decisions, the precise fraudulent transaction that set off the alarm, the exact moment when your new Just-In-Time ordering system kicked into gear and issued a restock of an essential input, whatever is most important to you.
With NSQR’s Dashboard technology, if you can imagine it, you can manage it, in real time, and in living colour.